Shipping & Delivery
Every order ships from our workshop in Ganderbal, Kashmir within 24 hours. We use India’s most trusted courier partners to make sure your parcel arrives quickly and safely — anywhere in India, and to over 40 countries worldwide.
24 hrs
Dispatch time
2–5 days
Pan-India delivery
Free ₹999+
On all orders
40+ countries
International
Our Courier Partners
We select the best courier for your pincode automatically at checkout — so your parcel travels the fastest, safest route from Ganderbal to you.
Blue Dart
Priority · Express
DTDC
Standard · Reliable
Delhivery
Metro & Tier-2
India Post
Remote pincodes
Shiprocket
Multi-courier network
DHL
International
Delivery Zones & Rates
Zone
Metro cities
Time
2–3 business days
Cost
Free above ₹999 · ₹79 below
Zone
Tier-2 & Tier-3 cities
Time
3–5 business days
Cost
Free above ₹999 · ₹99 below
Zone
Remote pincodes (NE, J&K, Ladakh)
Time
5–8 business days
Cost
Free above ₹999 · ₹129 below
Zone
International (UAE, UK, US, EU)
Time
7–14 business days
Cost
Calculated at checkout · Duties extra
All oils are shipped in tamper-proof amber glass with cushioned wraps. Dry flowers & herbs travel in food-grade sealed pouches. Damage in transit is fully refunded — no questions asked.
Unopened products can be returned within 7 days of delivery for a full refund. Damaged or wrong items are replaced free within 48 hours. Email rafagriproducts@gmail.com with your order number.
Order Tracking
Once your parcel is dispatched you will receive an SMS & email with a live tracking link from the courier partner. Track it any time. Need help? WhatsApp us on +91 94193 82570.